Freshservice
★ 4.5Cloud-based IT service management software
small, mediumstarter
Intercom
★ 4.5Conversational relationship platform
small, mediumprofessional
Freshdesk
★ 4.5Cloud-based customer support software
small, mediumstarter
ServiceNow
★ 4.5Enterprise IT service management and workflow platform
large, enterpriseenterprise
Intercom
★ 4.4The complete AI-first customer service platform — inbox, help center, bots, and proactive messaging.
small, mediumprofessional
Zendesk
★ 4.3Customer service and engagement platform
small, mediumprofessional
Jira Service Management
★ 4.3IT service desk with modern incident and change management
small, mediumstarter
Zendesk
★ 4.3Enterprise customer service platform — ticketing, AI, and omnichannel support at any scale.
medium, largeprofessional